Support
A helpdesk that already knows your customers.
A shared inbox, tickets, SLAs, and a knowledge base — connected to your CRM. Every ticket shows the deal, the contract, and the contact's full history without flipping tabs.
Shared inbox
Email, chat, web form — one queue.
SLAs & priorities
Response and resolution targets per plan.
Knowledge base
Public articles with deflection metrics.
Macros & rules
One-click replies and routing.
CSAT & insights
Post-resolution surveys, agent reports.
Linked to CRM
See the deal, contract, and account on every ticket.
Live preview · Open tickets
#1241
Login issue on mobile
High#1240
Export to CSV missing column
Low#1238
Billing — invoice question
Med#1235
Feature request: dark mode
Low#1230
SSO setup help
MedFree during beta · Unlimited agents
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